(Photo Provided with Release Courtesy of the Pennsylvania Public Utility Commission)
Noah Haswell, Beaver County Radio News
(Harrisburg, PA) According to a release from the Pennsylvania Public Utility Commission, as the nation observed National 811 Day yesterday, calling 811 is the first step you should do before any project involving digging or excavation. This step is for businesses, contractors and homeowners at least three days in advance. According to that same release from the Pennsylvania Public Utility Commission, here is some more information about calling 811, including some tips to stop risks during digging.
A Clear and Simple Message: Know What’s Below
The PA One Call system is intended to reduce risks by ensuring that utility companies mark underground lines — including electric, gas, water, sewer, and telecommunications — before any digging takes place.
Under state law, all excavation work must be preceded by a call to 8-1-1 at least three business days in advance.
Each year, the PUC’s Damage Prevention Committee (DPC) hears hundreds of cases involving damaged underground lines — the vast majority of which could have been avoided by following proper 8-1-1 protocols.
Common risk factors include:
- Failure to contact 8-1-1 before digging;
- Improper or careless excavation methods;
- Inaccurate or unverified utility markings;
- Contractors requesting homeowners to place 8-1-1 tickets on their behalf — which is prohibited under Pennsylvania law.
Reinforced by Law – Act 127 of 2024
Pennsylvania strengthened its Underground Utility Line Protection Law with the passage of Act 127 of 2024, signed by Governor Josh Shapiro. The law reauthorized and expanded the PUC’s enforcement authority and emphasized greater accountability across the board.
Key provisions include:
- Mandatory reporting of alleged violations by all stakeholders;
- Faster response timelines for facility owners and excavators;
- Escalating penalties for unresolved violations;
Real Consequences – Real Lives at Risk
In a recent high-profile case, the PUC’s Safety Division filed complaints against both a natural gas utility and a contractor following a gas line strike at a Harrisburg home that resulted in a devastating explosion. The investigation found violations of the state’s 8-1-1 law — illustrating how dangerous it can be when required procedures are ignored.
Take These Steps Before You Dig
To reduce risk and stay in compliance with Pennsylvania law:
- Call 8-1-1 at least three business days before starting any digging project;
- Wait for the marks – utilities will mark lines free of charge;
- Verify all utilities are marked before work begins;
- Dig with care and respect the markings;
- Make sure your contractor places the call – they must submit their own ticket under state law.
For more information, visit www.pa811.org or dial 8-1-1. Out-of-state callers can reach the PA One Call System at 1-800-242-1776.