Pennsylvania’s new unemployment claims system goes live
By MICHAEL RUBINKAM Associated Press
Pennsylvania’s long-awaited overhaul of its unemployment claims filing system is now live. Some users immediately complained about glitches Tuesday, while the state agency that runs the program reported a phone outage that temporarily prevented it from making or receiving calls. Officials promised the replacement computer system would be easy to use and both simplify and speed up the process of filing a claim. But people trying to migrate to the new website quickly ran into trouble. The state says it’s working on fixes. By midday Tuesday, more than 62,000 people had successfully filed using the new system. That’s about a quarter of all people receiving benefits.