(File Photo of the PennDOT Logo)
Noah Haswell, Beaver County Radio News
(Carlisle, PA) PennDOT Secretary Mike Carroll highlighted the process of the Shapiro Administration to upgrade PennDOT facilities while visiting the newly renovated PennDOT Driver License Center in Carlisle. That center is one of 23 driver license centers across Pennsylvania which recently underwent renovations to modernize facilities and improve customer service for Pennsylvanians. The Shapiro Administration has a commitment to making government more accessible and more effective for Pennsylvanians across the state. Millions of Pennsylvanians visit one of the many Driver License Centers from PennDOT every year and these facility improvements will help serve more Pennsylvanians, speed up processes, and cut wait times. PennDOT has been able to add more workstations and counters, expand seating for customers and overall space for buildings, upgrade both electrical and HVAC systems and install new flooring, lighting and carpet, among other projects as part of the renovations for driver license centers. Select driver license center locations offer free public Wi-Fi in addition to physical renovations improving the customer experience. The Motor Vehicle Network, which displays relevant information to customers on flat-screen TVs while they wait, are also equipped in all 76 PennDOT driver license centers in Pennsylvania. Customer queuing information on these screens that display the Motor Vehicle Network are also displayed at 59 of those driver license centers.

