Claims backlog persists; Pennsylvania park beaches to reopen
By MICHAEL RUBINKAM and MARK SCOLFORO Associated Press
HARRISBURG, Pa. (AP) — Pennsylvania state officials say they’re making progress, but acknowledge more needs to be done to whittle down an unemployment compensation claims backlog that has persisted for more than two months. Jammed phone lines, balky computer systems and unreturned emails remain an issue despite a near doubling of staff at the agency that processes claims. More than 2.3 million people in Pennsylvania, including self-employed and gig workers, have filed for unemployment since mid-March. Meanwhile, state officials announced that all state park beaches and most pools will be open next month.