AAA Service Calls Skyrocket Amid Extreme Weather

(Photo Provided with Release Courtesy of AAA East Central)

Noah Haswell, Beaver County Radio News

(Pittsburgh, PA) AAA East Central emergency roadside assistance has seen a surge in requests related to dead batteries, stuck vehicles, and stranded motorists in the days since the snowstorm on Saturday that occurred in Pennsylvania. Over 37,000 service calls were fielded across the territory of AAA East Central between Saturday and Thursday, which is about 80% higher than typical for winter. According to a recent release from AAA East Central in Pittsburgh, here is some more information about these calls, tips to prepare a vehicle for driving during the winter and tips for drivers for this weekend:

This week’s top service requests have been:

  1. Dead batteries (36%)
  2. Towing requests (34%)
  3. Extractions (18%)
  4. Tire changes/flat tires (7%)
  5. Lockouts (4%)
  • According to research by the AAA Foundation for Traffic Safety, about 46 percent of all crashes involving bad weather take place during the colder months. Snowstorms, bad weather, and sloppy road conditions are factors in nearly half a million crashes and more than 2,000 road deaths every year.
  • Winter months can be an especially busy time for dead batteries, flat tires, and vehicle extractions. AAA prioritizes member safety during service calls, which means dangerous situations take precedent. AAA members can download and use the Auto Club App to request roadside assistance, which also allows them to track the tow truck from their device.

AAA East Central offers the following tips for drivers this weekend:

  • If you can, stay home. This is the number one way to avoid a crash in the winter.
  • Leave early. Running late to work leads to anxiety which can cloud judgment and possibly lead to risky driving behaviors.
  • Slow down. Accelerate, turn, and brake as gradually and smoothly as possible. This will help maintain control in rough conditions.
  • Don’t tailgate. Normal following distances of three to four seconds on dry pavement should be extended to a minimum of five to six seconds when driving on slippery surfaces. The extra time will provide additional braking room should a sudden stop become necessary.
  • Never use cruise control on slippery roads. If a vehicle hydroplanes or skids, motorists will lose the ability to regain some traction simply by lifting off the accelerator. It will be harder to recover from the loss of traction if cruise control is active.
  • Turn against the skid. If a car begins to skid, continue to steer in the direction you want the car to go.
  • Use the Auto Club App to request roadside assistance. AAA members have access to the Auto Club App, which allows them to request roadside assistance virtually and track the tow truck’s progress.

To prepare a vehicle for winter driving:

  • Have the vehicle’s battery tested. Dead batteries are a primary culprit during AAA service calls.
  • Replace worn windshield-wiper blades. Purchase one-piece, beam-type or rubber-clad “winter” blades to fight snow and ice buildup. Use cold-weather windshield washer solvent and carry an ice scraper.
  • Inspect tires. Make sure tires have adequate tread depth – at least 4/32” – as worn tires can affect a motorist’s ability to stop in slick conditions. An easy way to check for wear is by inserting a quarter into the tread groove. If the top of Washington’s head is exposed, the tread depth is less than 4/32″ and it’s time to replace tires. Also, check that the vehicle has a spare tire and keep it properly inflated. In harsh winter climates, a set of snow tires may be a wise investment.
  • Carry an emergency kit equipped for winter weather. The kit should include sand or cat litter, a small shovel, flashlight, an ice scraper or snow brush, booster cables, a blanket, gloves or mittens and flares or reflective triangles.