Sheetz ties for second place in 2025 American Customer Satisfaction Index convenience store study

(File Photo: Caption and Credit for Photo: Sheetz logo. Courtesy of (PRNewsFoto/SHEETZ, INC.)

Noah Haswell, Beaver County Radio News

(Ann Arbor, MI) A ranking recently came out from the American Customer Satisfaction Index (ACSI) in their 2025 convenience store study, which shows Sheetz is tied with Wawa in second place with a customer satisfaction score of 82. This study from the ACSI is based on over 8,000 surveys, and that index confirms customers were picked at random by email between October of 2024 and September of 2025 to participate in it to rank successful convenience stores. The Altoona, Pennsylvania based Sheetz has improved in this study 4% each year they have been ranked in it.