(File Photo of the Duquesne Light Company Logo)

Noah Haswell, Beaver County Radio News

(Pittsburgh, PA) Officials from Duquesne Light Company went before some leaders from across Allegheny County yesterday in Allegheny County to talk about the improvement plan that was newly released following the Western Pennsylvania storms on April 29th, 2025 that caused power outages in that region. Some customers of Duquesne Light Company did not have power for over a week when these storms occurred. This presentation from Duquesne Light Company was centered around methods of making the process of getting power back faster for customers and communications that need to be improved. According to Ben Cain, Duquesne Light Company’s operations center director, Duquesne Light is looking at plans and procedures that can enable it to expand its response effort to 2,000 mutual aid contractors. 600 contractors after the storms on April 29th, 2025 were used by Duquesne Light Company and before that, Duquesne Light Company only needed 200 contractors. According to Duquesne Light Company, it has also given its field crews more access to internal systems, speeding up restoration, and it should be easier to use its automated phone line because Duquesne Light Company is adding ports and it is also working on an online chatbot. More accurate estimated restoration times are also promised by Duquesne Light Company and they are looking to both better coordinate with local municipalities and expand training as well. Officials from Duquesne Light Company were not ready yet when they canceled their prior appearances in front of that group of leaders that they presented to yesterday on short notice.