911 dispatcher who received call from suspect who set fire to Governor Josh Shapiro's house had a chance to escalate the call before attack and did not accomplish the escalation of the call

(File Photo: Source for Photo: This image provided by Commonwealth Media Services shows damage after a fire at the Pennsylvania governor’s mansion while Democratic Gov. Josh Shapiro and his family slept inside on Sunday, April 13, 2025, in Harrisburg, Pa. (Commonwealth Media Services via AP)

Noah Haswell, Beaver County Radio News

(Dauphin County, PA) According to Dauphin County officials, the 911 dispatcher who took the call from the suspected firebomber of the residence of Governor Josh Shapiro did not escalate the call. Chief Clerk Eric Hagarty confirmed that the dispatcher did not follow county policy by not escalating the call. This occurred within an hour of the suspect, Cody Balmer, setting the residence on fire. Hagarty also wrote an email on Friday that the mistake will be addressed and that it is very serious.